Offer free trials, charge setup fees and enforce minimum terms
Free trials are an incredibly effective way of selling your product – letting people try before they buy, and then automatically renewing when they’re ready to go ahead. Billsby has advanced trial management to help you grow your business.
Whether it’s an engineer visit to get things setup, an induction to explain how everything works or a piece of hardware that needs to be paid for and sent out when the subscription starts, it’s often necessary to collect an upfront payment alongside your subscription fees.
With Billsby, setup fees can be automatically applied to the first paid invoice – and you can combine free trials and setup fees too, deferring the setup fee until the free trial has ended.
If your product comes with a minimum term, Billsby can enforce it – blocking attempts to cancel the plan through our self-service tools and through the API, so you can advise customers they’ll need to cancel later, or pay a termination fee, if they’d like to end their plan early.
But because we’ve built Billsby with experience of customer service in mind, we’ve also made it possible for your service teams to override contracts in the control panel when they need to.