By allowing you to group your plans into products, it’s easier to let your subscribers change from one plan to another, and cycles mean subscribers can change how often they pay without the system thinking they’ve moved to a whole new plan.
Move beyond monthly subscriptions with plans that bill on your schedule, billed in days, weeks, months or years. Want a 7 day free trial and then billing every 13 days? We can do that.
Just like plans, you can assign feature tags to add-ons so that customers profiles can be updated for access control.
Across invoices, emails, checkout and account management, you can easily configure Billsby with your logo and brand colours, so that customers don’t feel like they’re being redirected to a third party website.
If you call your plans memberships, or your units sessions, you can tell us the words you use and then we’ll customise our taxonomy to suit your business. Whatever you call things, we’ll follow suit.
Embed Billsby Checkout into your website, and you’ll have a full checkout experience for your subscriptions in seconds – that’s PCI DSS compliant, can calculate taxes all over the world and supports your own tracking pixels to track conversion. There’s no development required.
Customers want flexibility in how they pay, so you can bring along your choice of payment gateway. Even better, you can specify specific gateways for different currencies or card types – saving you money. So if one payment gateway offers you better fees on Visa and Mastercard, but another is cheaper for American Express – our smart routing can ensure you always pay the lowest transaction fees.
And if your regular gateway is down? Specify backup gateways for increased resilience to ensure you always get paid on time.
In the US and Canada, Billsby is integrated with TaxJar to calculate and remit taxes, or you can use our tax calculation engine to do the calculations for you. Globally, you can configure custom tax rates, collect tax IDs, check exemption status and more.
It’s taxation, but it’s not taxing.
We know that invoices and credit notes aren’t the same thing – and there’s no such thing as a ‘negative invoice‘. When you issue a refund in Billsby, we’ll issue a credit note for it, and sync things correctly in to your accounting software.
This feature will please your CFO.
You can create as many custom fields as you’d like for each of your subscriptions to collect the data you need to do business effectively – whether you’re a gym and need to understand your clients fitness goals, a software company that wants to know which language your clients speak or a children’s education provider that needs to know about medical information and allergies. We can collect all kinds of data.
At Billsby, we believe an invoice is much more than just a PDF. In fact, you’ve never seen invoices as advanced as a Billsby invoice. We provide ways for customers to contact you with questions, space for advertisements, and one-click retry of failed payments from within the invoice page.
They’re invoices designed to reduce failed payments and increase customer satisfaction. And they’re like nothing you’ve seen before.
Billsby isn’t just about getting your customers subscribed, it’s about keeping them. Our best-in-class account management tools help customers to manage their own account, make changes to their settings and update their subscription without having to call or email you.
If you’ve got something more bespoke in mind, the Billsby API lets you create your own account management experience – designed however you’d like and deeply integrated into your website and application. Anything you can do in our client applications, you can do with the Billsby API.
When a payment fails, our advanced dunning tools help you to reduce churn and recover lost revenue – and you can configure every step and reattempt along the way.
The Billsby Dashboard has all the metrics you need to understand the performance of your subscription at a glance, and see what’s going up and down. From revenue to customer base to calculations like MRR and Churn, you’ll be able to see all of your data, and also how it’s tracking.
It’s one place to see everything you need to know.
Whatever accounting software you use, our advanced integrations can help. Synchronising all of your invoices and credit notes in real time along with payment status helps you keep the books up-to-date, and reports help you reconcile the data in Billsby against both your payment gateway and accounting software.
Plus, integration with TaxJar simplifies your sales tax processing and payments across all fifty states and keeps pesky nexus laws at bay, and evidence for VAT exemptions in Europe is automatically stored and collated.
Whether you want to build a custom checkout, integrate with your in-house CRM or add functionality we've not thought of yet for your administrators, the Billsby API has you covered.
Our API is comprehensive, well documented and easy to develop with and use. And sandbox environments let you try things out without worrying they'll impact your live customers. Plus, there's no time pressure to complete your integration - we don't have a limit on the length of our free trial. Go live when you're ready.
Our customer service integrations empower your support and service teams with all the information they need to know about your customers and their subscriptions.
Some of our integrations go even further, helping you prioritise your workload by Billsby Value Score, or providing embedded automatic replies for common actions - like updating payment cards.
Whatever service tool you use, we want to make helping your users as easy as we can.
Our library of hundreds of plan actions lets you take action when things happen in your subscription billing platform.
For example, let's say you sell a smartwatch with a SIM card. Using Plan Actions, when the customer signs up, you can add them to your Mailchimp newsletter, turn on their SIM card with Jasper and add them to your CRM.
Then, when they fail to pay, you can immediately deactivate the SIM card and update your CRM. And if they cancel, you can reverse back all the actions you made at the start.
We've integrated Plan Actions with Zapier, which in turn is integrated with more than 1,500 apps.
And here's the best part - when you integrate with Zapier through Billsby, we get data on the tools you're using, so we can consider them for native integrations in the future.
We believe in the power of our platform, and we want you to have as much time as you’d like to try it for yourself – so you can keep your sandbox account forever, and we’ll even let you make $50,000 on us before you pay a cent in transaction fees.
Our transaction fee is fixed at 0.8% – low enough to support the growth of your business, and high enough that we don’t need to lock features behind more expensive premium plans.
We only want to make money when you make money – so there’s no monthly minimum fee to use Billsby, and our transaction fee is really competitive at just 0.8%. We do charge fees for some add-ons, but they’re completely optional – just pay for what your business needs to succeed.
We believe in our product, so you can sign up for a free trial without speaking to a member of the team, and upgrade to a paid plan whenever you’re ready. We might call you to ask how things are going, but we’ll never make a call a condition of getting started or using the platform.