The Billsby Blog

Thoughts on Software-as-a-Service, the subscription economy and recurring billing - updated twice a week

January 16, 2020

Top five pricing strategies for subscription businesses

Choosing the right pricing strategy is critical for any business, but it’s particularly important when you’re operating a subscription-based organization. If you want to attract new customers and convert free users to paid subscribers, you’ll… Continue Reading

January 14, 2020

How to dispute a chargeback

The chargeback system allows buyers to reverse a transaction if the service or goods they’ve received isn’t up to scratch. If a product is damaged, faulty or doesn’t arrive, for example, a buyer may use… Continue Reading

December 26, 2019

Explained: What is pro-rating and how can you use it in your subscription business?

When it comes to a business that’s part of the subscription economy, there are a variety of ways to bill your subscribers. You can arrange it as a flat fee, a tiered/levelled fee, add up… Continue Reading

December 12, 2019

Sales tax in the United States: Why is it so complicated?

In the United States, taxes are placed on the lease or sale of goods and services. To make matters complicated, there is no national sales tax. Instead, it is governed at the state level. This… Continue Reading

November 5, 2019

Five SaaS pricing strategies and how they could benefit your business

Still evolving as it is, the Software as a Service/SaaS model demands a lot of figuring out from those who choose to run a business with it. It’s a highly flexible model, and nowhere is… Continue Reading

October 31, 2019

Five ways to recover revenue more effectively

The subscription economy is booming. With a value of billions of dollars, it’s clear that it’s an ever-growing industry that’s here to stay. Popular with those of all ages, with the advancements of technology, it’s… Continue Reading

October 15, 2019

SaaS Pricing Models: 7 Essential Tips to Increase Your MRR

According to statistics, users around the world are predicted to spend $623.3 billion on software as a service (SaaS) by 2020. The SaaS market is heating up with workloads expected to increase from 206 million… Continue Reading

October 8, 2019

The hidden cost of chargebacks

Chargebacks are one of the most frustrating things that can happen in your subscription business. You’ve delivered a service, provided support, and worked to ensure your customers have a great experience. Plus, you’ve provided clear… Continue Reading

October 1, 2019

Metrics in a subscription business

When operating your subscription business, metrics are used to propel improvements and help your business focus on what’s important.Monthly recurring revenueFirst and foremost it is important to look at your business’ Monthly Recurring Revenue (MRR).… Continue Reading

September 13, 2019

What are chargebacks and how can I prevent them? you’re starting a subscription business, it can be complicated to learn all the complex words and lingo that’s unique to the recurring payments industry. That’s why we’ve created our Billsby Explains video series, where… Continue Reading